Official Privacy Policy

Bosku Privacy Policy — Malaysia Member Personal Data Protection

At bosku, your privacy is more than a promise — it is a genuine commitment. We uphold strict data protection practices in accordance with Malaysia's Personal Data Protection Act 2010 (PDPA) to ensure your information remains safe and is handled responsibly.

Updated: 1 January 2026
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Your Data is Protected
Malaysia PDPA Compliance
256-bit SSL Encryption
No Data Selling
Full Access Rights

1 Policy Introduction and Scope

Welcome to bosku's Privacy Policy. This document explains in detail how bosku.onl collect, use, store, and protect your personal information when you use our platform. This policy applies to all registered members, website visitors, and anyone who interacts with bosku services in any way.

Bosku operates with full commitment to user privacy. We believe your trust is the most valuable asset we protect, and that begins with complete transparency about how your personal data is managed on our platform.

By registering or using the bosku platform, you agree to the collection and use of your information as described in this privacy policy. If you do not agree with any part of this policy, you are advised not to use our platform.

Legal Compliance: This Privacy Policy is prepared in accordance with Personal Data Protection Act 2010 (PDPA) Malaysia and internationally recognised data protection standards.

2 Information We Collect

Bosku collects various types of information depending on how you interact with our platform. The following are the main categories of data we collect:

2.1 Information You Provide Directly

  • Registration Information: Full name, date of birth, email address, phone number, username and password
  • Identity Verification (KYC) Information: MyKad number, identity card image and verification selfie
  • Financial Information: Bank account number, bank name, digital wallet details (TnG, Boost, GrabPay) for deposit and withdrawal purposes
  • Profile Information: Profile photo, language preferences and other account settings you update yourself

2.2 Information Collected Automatically

  • Device Data: Device type, operating system, phone model and screen resolution
  • Network Data: IP address, browser type, internet service provider (ISP), and approximate location based on IP
  • Activity Data: Pages visited, time spent, games played, total wagering and transaction history
  • Cookie Data: Session cookies, preference cookies and unique device identifiers

2.3 Information from Third-Party Sources

  • Verification information from payment providers such as FPX and DuitNow
  • Identity verification data from appointed KYC agencies
  • Information from bosku's official affiliate program or partner referrals
Data Category Example Requirements
Identity Name, MyKad, date of birth Required (KYC)
Contact Email, phone number Required
Financial Bank account, e-wallet Required (transactions)
Technical IP, device, browser Automatic
Games Betting history, wins Automatic

3 How We Use Your Information

Bosku uses your personal data solely for legitimate and responsible purposes. We will not use your information beyond the scope stated below without obtaining your additional consent.

3.1 Primary Purposes of Data Use

  • Account Management: Creating, verifying and maintaining your member account
  • Transaction Processing: Securely process deposits, withdrawals and other financial activities
  • KYC Verification: Meet legal requirements related to identity verification and anti-money laundering
  • Customer Support: Respond to inquiries, resolve complaints and provide technical support
  • Platform Security: Identify and prevent fraud, account misuse and suspicious activity

3.2 Additional Purposes

  • Send important notifications related to your account, promotions and service updates
  • Conduct internal analysis to enhance user experience and platform quality
  • Comply with legal obligations and applicable regulatory requirements
  • Supports responsible gaming tools such as deposit limits and personal loss limits
Your Choice: You can opt out of promotional emails at any time via your account settings or by contacting our support team. However, important account-related notifications will still be sent.

4 Sharing Information with Third Parties

Bosku does not sell, rent, or trade your personal data to any third party for marketing purposes. We only share your information in limited and necessary situations, as described below.

4.1 Authorised Third Parties

  • Payment Provider: FPX, DuitNow, Touch 'n Go, Boost and GrabPay — to securely process your financial transactions
  • KYC Provider: Third-party identity verification agencies officially appointed by bosku
  • Technical Service Provider: Cloud computing companies, cybersecurity services and IT infrastructure providers that support our platform operations
  • Gaming Partners: Game software providers for slots, live casino and fish shooting games that require minimal session data to enable gameplay

4.2 Legally Required Disclosures

Bosku may be required to disclose your personal information to Malaysian authorities such as Bank Negara Malaysia, the Companies Commission of Malaysia (SSM), or law enforcement agencies when ordered by a court or applicable law. In such situations, we will notify you in advance where permitted by law.

Confidentiality Agreement: All third parties working with bosku are required to sign a strict data confidentiality agreement (NDA) and comply with data protection standards equal to or higher than our own.

5 Data Security and Storage

The security of your personal data is the highest priority at bosku. We continuously invest in the latest security technology to protect your information from cyber threats, unauthorized access and data breaches.

5.1 Technical Security Measures

  • 256-bit SSL Encryption: All data transmitted between your device and bosku's servers is encrypted using the latest TLS protocol
  • Data-at-Rest Encryption: Sensitive data stored in our database is encrypted using AES-256
  • Two-Factor Authentication (2FA): An additional security layer for login and high-value transactions
  • 24/7 Monitoring: A real-time threat detection system monitors suspicious activity around the clock
  • Regular Security Audits: Penetration testing and independent security audits are conducted on a regular basis

5.2 Data Retention Period

Bosku retains your personal data only for as long as necessary. Generally, active account data is retained for the duration the account remains active, plus 7 years after account closure to meet legal and financial requirements. System log data is retained for 12 months, while customer support session recordings are retained for 6 months.

Data Centre: bosku's primary servers are hosted in Tier-3 certified data centres compliant with ISO 27001 standards, with comprehensive backup and disaster recovery systems to ensure continuous service availability.

6 Cookies and Tracking Technologies

Bosku uses cookies and similar tracking technologies to enhance the user experience, analyse usage patterns, and secure your login sessions.

6.1 Types of Cookies Used

  • Essential Cookies: Required for the platform to function properly — including login session management and security. Cannot be disabled.
  • Performance Cookies: Collects anonymised data on how the platform is used to help us improve our services.
  • Functional Cookies: Store your preferences such as language, display settings and login information (if you select "remember me").
  • Analytics Cookies: Used by our internal analytics tools to understand navigation patterns and improve the user interface.

6.2 Cookie Management

You can manage or disable cookies through your browser settings at any time. Please note that disabling essential cookies may affect platform functionality and prevent you from logging in or using certain key features of bosku.

7 Your Rights as a Data Subject

Under Malaysia's Personal Data Protection Act 2010 (PDPA), you have certain rights regarding the personal data we hold about you. bosku is committed to respecting and facilitating the exercise of these rights.

7.1 Your Rights

  • Access Rights: You have the right to request a copy of the personal data we hold about you
  • Right to Rectification: You may request correction of any inaccurate or incomplete information
  • Right to Withdraw Consent: You may withdraw consent for certain data processing activities (except where required by law)
  • Right to Restriction: You may request that we restrict the processing of your data under certain circumstances
  • Right to Object: You may object to the processing of your data for direct marketing purposes
  • Right to Erasure: Under certain circumstances, you may request the deletion of your personal data

7.2 How to Submit a Request

To exercise any of the rights above, contact our Data Protection team by email at [email protected] or via live chat within your account. We will respond to your request within 21 working days from the date of receipt.

Identity Verification: To protect your privacy, we may request identity verification before processing any data access or deletion request to ensure the request genuinely comes from you.

8 Cross-Border Data Transfers

In the course of its operations, bosku may transfer or store your personal data on servers located outside Malaysia. This occurs primarily in the context of international cloud computing services and our global technology partners.

In all cross-border data transfer situations, bosku ensures that the recipient country or organisation provides an adequate level of data protection, or that appropriate data transfer agreements are in place before any transfer occurs. We will not transfer your data to countries that do not offer a level of protection equivalent to Malaysia's PDPA.

9 Children's Privacy

The bosku platform is strictly for individuals aged 18 and above. We do not intentionally collect or process personal data of minors. Our registration process requires strict age verification and KYC checks to ensure no children or adolescents are using our platform.

Should we discover that personal data of individuals under 18 has been collected without our knowledge, we will take immediate steps to delete that data and close the associated account. If you have information about such a situation, please contact us immediately.

10 Privacy Policy Amendment

Bosku reserves the right to update or amend this privacy policy from time to time to reflect changes in our practices, legal requirements, or technological developments. Any amendments take effect as soon as the updated version is published on this page.

For material amendments — those that significantly change your rights or how we use your data — bosku will send a notification to all registered members via email or in-account notice at least 14 days before the amendments take effect. The "Updated" date at the top of this page will always reflect the most current version of the policy.

Note: We encourage you to review this privacy policy page periodically. Continued use of the bosku platform after any amendments take effect will be considered acceptance of the revised terms.

11 Contact Us

If you have any questions, concerns or complaints regarding this privacy policy or how we handle your personal data, the bosku Data Protection team is ready to assist you.

Live Chat
Response < 5 minutes
Telegram
24/7 Bahasa Melayu

FAQ Privacy Policy

Absolutely not. bosku has never and will never sell, rent or trade your personal data to any party for marketing or commercial gain. Your data is only shared with third parties directly involved in delivering our services — such as payment providers and KYC agencies — and all such parties are bound by strict confidentiality agreements.

You may request a copy of your personal data by contacting the bosku support team via live chat or email at [email protected]. Please specify the type of information you wish to access and we will process your request within 21 working days. Identity verification may be required to ensure the security of your data.

In accordance with Malaysia's legal requirements on financial records and anti-money laundering, bosku retains account data for 7 years after account closure. After that period, your data will be securely deleted from all our systems. Technical data such as server logs is retained for a shorter period of between 6 and 12 months only.

In the event of a security incident involving your personal data, bosku is committed to notifying you within 72 hours of detection, in line with international best practices. We will outline the type of data affected, the steps being taken, and advice on how to protect yourself. Our security team is available 24/7 to respond to any security threats.

Yes, you may request deletion of your personal data by contacting our team. Please note, however, that some data may not be fully deleted due to legal requirements — for example, financial transaction records must be retained for 7 years under Malaysian law. We will clearly inform you which data can be deleted and which must be kept for legal reasons.
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Your Data, Your Rights

Register at bosku and enjoy a secure entertainment platform with internationally compliant personal data protection.

Register Now Already have an account? Login
Security Commitment
Malaysia Personal Data Protection Act 2010 Compliance
256-bit SSL Encryption active
No selling of data to third parties
2FA verification for all accounts
Periodic independent security audits
24/7 customer support in Bahasa Malaysia
Your Rights at a Glance
Access your data
Correct inaccurate information
Request data deletion
Withdraw consent
Object to direct marketing

Why Your Privacy Is bosku Safe?

We invest in technology and best practices to ensure your personal data is always protected.

Military-Grade Encryption

All data traversing our platform is protected with AES-256 and TLS 1.3 encryption — the same technology used by leading banking institutions and government agencies worldwide.

Full PDPA Compliance

Bosku operates in full compliance with Malaysia's Personal Data Protection Act 2010. Every aspect of our data handling process has been reviewed by local privacy law experts to ensure comprehensive compliance.

No Data Selling

Our policy is firm and clear — we have never and will never sell or lease your data to any third party for advertising or commercial marketing purposes without your explicit consent.

Secure & Transparent KYC

Our identity verification (KYC) process uses biometric technology and secure document verification. Your KYC data is stored in a restricted-access, fully encrypted environment.

Regular Audits & Transparency

Bosku's data security systems undergo regular independent audits by certified cybersecurity firms. The audit findings serve as the basis for continuous improvements to ensure your data protection remains up to date.

Full Control in Your Hands

Through your account settings, you have full control over your personal data — from updating information and managing notification preferences to requesting complete account deletion.

Privacy Secured, Game with Peace of Mind!

Register for a bosku account today and enjoy a safe, trusted online entertainment platform that fully respects your privacy.

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